‘The A-Z of How To Carry Out Any Formal Internal Investigation’

As a former Insurance Ombudsman and Deputy Financial Services Ombudsman, barrister Caroline Gill BL is an expert in carrying out internal investigations, whether they are in organisations, schools, clubs, workplaces, institutions, etc.

As practitioners, we must know what to advise clients on how internal invesitiagions must be run, including employer clients holding them, employee/witness clients participating in them, or the investigator performing them (which may be you, as Lawyers are most qualified to perform this service).

In this webinar Caroline takes you through the steps, process and procedures of a formal investigation from start to finish; and gives you a guide to best practice on dealing with investigations, whatever your/client’s status, to help you better understand what is expected of you/your clients. This spotlight will then reveal the stark reality of the high financial and administrative burden on those who elect to use this formal approach to resolving disputes.

This webinar will equip you with a tried and tested roadmap for any investigation. You will receive some practical tips on interview techniques, minute taking, exchange of statements and, where appropriate, how to deal with witnesses, right through to the ultimate Report and its delivery to the Commissioning Body and what happens to the Report.

Category of CPD:	Category A (General)
Duration:	0.5 Hours